menglu
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Supervisor of Doctorate Candidates
Supervisor of Master's Candidates
- Doctoral Supervisor
- Master Tutor
- Education Level:PhD graduate
- Degree:Doctor of management
- Business Address:0551
- Alma Mater:Renmin University of China
- Supervisor of Doctorate Candidates
- Supervisor of Master's Candidates
- School/Department:Southwest Jiaotong University
- Discipline:Industrial and Commercial Management
Contact Information
- PostalAddress：
- Telephone：
- Email：
- Paper Publications
刘凤军,孟陆*,杨强,刘颖艳.有备未必无患——责任归因视角下事前补救类型与顾客参与程度相匹配对服务补救绩效的影响,南开管理评论,2019,32(2): 197-210
- Translation or Not:no